Terms of Service

These terms are an agreement between you (the business that signs up, "you") and WOW Its Clean LLC, a Florida limited liability company ("we," "us"), which provides the Wow Team app (the "Service"). By creating an account or using the Service, you agree to these terms.

1. Your account

You must give accurate information and keep your password safe. You're responsible for what happens under your account, including the actions of team members and clients you invite. You must be at least 18 and able to enter a contract for your business.

2. Free trial, billing and renewal

• New businesses get a 14-day free trial. A payment card is required to start it. You won't be charged during the trial.
• Unless you cancel before the trial ends, your plan starts and your card is charged automatically. After that, your plan renews automatically each month or year, at the price shown when you signed up, until you cancel.
• Payments are processed by Stripe. Prices are in US dollars. We may change prices with at least 30 days' notice, and changes apply at your next renewal.
• You can cancel anytime in the app under More → Billing. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Refunds: payments are non-refundable, including for partial months or unused time, except where the law requires otherwise.
• If a payment fails, we'll retry and remind you. If it isn't fixed, we may pause your account until it is.

3. Plan limits

Each plan allows a set number of active team members (Solo 3, Crew 10, Pro 25, not counting the owner). To add more, upgrade your plan.

4. Your data

You own the information you put in the Service: your clients, jobs, photos, invoices, timesheets and other business records ("Your Data"). You give us permission to store and process Your Data only to provide and improve the Service. We don't sell Your Data. See our Privacy Policy.

After you cancel, we keep Your Data for 60 days so you can come back or export it, and then we may delete it.

5. Your responsibilities

• Team members: you're responsible for telling your team members that the app records their location when they clock in and out, and for getting any consent the law requires.
• Clients: you're responsible for having permission to add your clients' contact information and to send them messages, emails and photos of their property.
• Employment and pay: the Service helps you track time and expenses, but you're responsible for paying your team correctly and following employment and tax laws.
• You agree not to use the Service for anything illegal, to send spam, to upload harmful content, or to try to access other businesses' data.

6. Payments to your business

Invoices in the app can include your own payment link (for example Stripe, Square or PayPal). Those payments go directly to you through that provider. We aren't part of those transactions and aren't responsible for them.

7. Tax and mileage reports

Mileage, expense and year-end reports are for record-keeping only. They are not tax, legal or accounting advice. Check with a qualified professional before filing.

8. Availability and changes

We work hard to keep the Service running, but we don't guarantee it will always be available or error-free. We may update, improve or change features over time.

9. Disclaimer and limit of liability

The Service is provided "as is" and "as available," without warranties of any kind, to the extent the law allows. To the fullest extent the law allows, we aren't liable for indirect, incidental or consequential damages, or for lost profits, revenue or data. Our total liability for any claim related to the Service is limited to the amount you paid us in the 3 months before the claim.

10. Ending the agreement

You can stop using the Service and cancel anytime. We may suspend or close accounts that break these terms or don't pay.

11. Governing law

These terms are governed by the laws of the State of Florida. Any dispute will be handled in the courts located in Lee County, Florida.

12. Changes to these terms

We may update these terms. If we make important changes, we'll let you know by email or in the app before they take effect. Continuing to use the Service means you accept the updated terms.

13. Contact

WOW Its Clean LLC · Fort Myers, Florida · [email protected]